Licensing Portal

Privacy Policy

The Sophos Licensing Portal is a product of Avanet AG (Sophos Platinum Partner). The website has been developed by us and is regularly updated and maintained by us.

In order to be successful with such a platform, we need you, a dedicated and loyal Sophos user who trusts us and buys licenses through our service. Therefore, it is important to us that you know that your privacy and the protection of your personal data is our highest priority+ACE- In order to let you know what happens to us with your data, we have created maximum transparency and described everything you need to know below.

Our principles

We only obtain and store the data we need and do not ask you for information that does not improve our services or optimize our marketing. We will only share your customer data with third parties in clearly defined exceptions.


Once you purchase a Sophos product through our Sophos Licensing Portal, we need to register it with Sophos itself. For this purpose, we need to provide your name, company name, address and email address.


Cookies are text files that your browser stores when you visit a website. Cookies are used, for example, to prevent you from having to log in again when you visit a website or web application.

Cookies are also used by web analytics services such as Google Analytics to identify the visitor. You can also deactivate the storage of cookies by setting the appropriate settings in your browser. However, switching off cookies may prevent you from using certain functions of this website to their full extent.

Marketing Tools

We use the web analytics service Google Analytics to measure access to our website. We need this data to optimize and expand the website based on the behaviour of our visitors. Google Analytics is a service provided by the American company Google Inc. which in turn is a subsidiary of Alphabet Inc. headquartered in the Californian town of Mountain View.

Google Analytics uses, among other things, cookies that allow us to evaluate the use of our website. Google Analytics transfers and processes cookies and other information about your visit to our website on Google's servers in the United States of America (USA). Google uses this data to evaluate the use of our website on our behalf and to provide further services in this connection. The IP addresses used will be shortened before Google processes them to protect your privacy.

You can prevent Google Analytics from collecting data by installing the following browser plugin:

For more information on data protection at Google, please visit the following web link:

For general information on tracking services used and for individual deactivation of the services used, we recommend the browser plugin Ghostery.

Live Chat

We would like to help you and all visitors of our website with questions as soon as possible. For this purpose we use the Tidio Chat from Tidio Ltd. (UK) and Tidio LLC (USA), which you can click on at any time on the bottom right of each page and contact us.

In order to use this chat, we need to include an external JavaScript in our site. This enables the service provider to access data that your browser discloses.

Tidio's privacy policy can be found here:

If you don't need this chat, we recommend the browser plugin Ghostery, which can block the Tidio Chat.

Payment Provider

UIn order to be able to bill monthly, we use the payment provider Stripe with headquarters in San Francisco (USA). Your postal address, e+AC0-mail address and credit card information are stored in an encrypted form in their database. For security reasons, we will never store any credit card information in our database!

Stripe's privacy policy can be found here::

Hosting Frontend

The website of our Sophos Licensing Portal, i. e. everything that runs at, is hosted on cyon GmbH's servers located in Basel, Switzerland.

You can find cyon's privacy policy here:

Hosting Backend

The backend of our Sophos Licensing portal, i. e. everything that runs at, is hosted on the Amazon Web Services. So as soon as you create an account, all the data you have to provide, except your credit card information, will be stored in a MySQL database hosted on Amazon.

Amazon's Privacy Policy can be found here:

Newsletter data

The MailChimp service takes care of the newsletter distribution. MailChimp is a service provided by Rocket Science Group, a company based in Atlanta (USA). If you have subscribed to our newsletter, your first name, surname and email address will be saved by MailChimp.

MailChimp's Privacy Policy can be found here:

Mail dispatch

If you have a Sophos Licensing Portal account, you will receive automated emails from us from time to time. In order to send such emails, we use the email services mailgun and Mandrill (part of MailChimp).

You can find the data protection regulations of mailgun here: